Return Policy

We hope that you are in love with your new items from Ciao Lucia. In the unfortunate case that you are not, please email to initiate a return and receive a return shipping label. Please fill out the reason for return on your packing slip and include it in the return package. 
After receiving your order, you have 5 days to request a return. Once the return is received, Ciao Lucia will issue a full refund for regular priced merchandise that meets the conditions below: 
- All items are final sale and cannot be returned or exchanged 
- Final sale items include all discounted items of 20% or more and swimwear
- Returned items must have all original tags attached. 
- Returned items must not be worn, damaged, altered, or washed. 
- Swimwear must be unworn and returned with the hygienic strip. 
Refunds are issued once the merchandise has undergone a quality control check. Ciao Lucia has the right to refuse any returns that do not meet the conditions stated above. 
Please contact with any questions or concerns you may have regarding your return. 
Returns are sent to: 
Ciao Lucia Returns 
744 N La Brea Ave 
Los Angeles CA 90038